Shipping Policy

Effective Date: September 2026

At The Aesthetica, we aim to deliver your order safely and as quickly as possible. Please read our shipping policy before placing your order.

Website: theaesthetica.store

Shipping Across India 🇮🇳

We ship all over India through our trusted delivery partners.

Delivery Timeline

• Standard Products: 7–10 business days.
• Personalized / Custom Products: Up to 15 business days.

Please note that delivery timelines are estimates and may vary slightly due to courier delays, weather conditions, festivals, or other unforeseen circumstances.

Express Shipping (Ahmedabad Only)

Customers in Ahmedabad can opt for Express Shipping on selected products.

• Faster delivery is available only for eligible products.
• Additional shipping charges may apply for express delivery.
• Availability will be shown during checkout wherever applicable.

Shipping Charges

We keep shipping simple.

• Orders of ₹99 or above: FREE Standard Shipping across India.
• Orders below ₹99: A flat ₹50 Standard Shipping charge applies.
• Express Shipping (Ahmedabad): Extra charges may apply depending on the product and delivery option selected.

Order Tracking

Once your order has been shipped, you'll receive your tracking details through:

• Email sent to your registered email address.
• The Order Tracking page on our website.

Tracking information is generally shared within 24 hours after dispatch.

Incorrect Shipping Address

Please make sure your delivery address is correct before placing your order.

Need to Correct Your Address?

If you've entered the wrong address by mistake, contact us within 2 hours of placing your order.

• Email: hello@theaesthetica.store
• WhatsApp: +91 81548 36073

We'll do our best to update the address before your order is processed.

After 2 Hours

Once the 2-hour correction window has passed, we cannot guarantee any address changes, as your order may already be packed or processed.

After Shipment

Address changes are not possible once the order has been shipped.

The delivery partner will attempt delivery only at the address provided during checkout.

Failed Delivery & Return to Origin (RTO)

If the delivery partner is unable to deliver your order after the maximum delivery attempts, the parcel will be marked as Return to Origin (RTO) and sent back to us.

Re-shipping an RTO Order

If you'd like us to ship the returned parcel again:

• You will need to pay the additional shipping charges for re-delivery.

Refund Policy for RTO Orders

Orders returned to us because of:

• Incorrect or incomplete delivery address.
• Customer unavailable during delivery attempts.
• Failed delivery after the courier's maximum attempts.

are not eligible for a refund.

Important Notes

• Delivery timelines begin after your order is confirmed and processed.
• Personalized products require additional production time before shipping.
• Free shipping applies only to Standard Shipping on eligible orders.
• We are not responsible for delays caused by incorrect shipping information provided by the customer.

Need Help?

If you have any questions regarding your shipment or delivery, feel free to contact us.

The Aesthetica Support

• Email: hello@theaesthetica.store
• WhatsApp: +91 81548 36073

We're happy to help!